Policies
Shipping & Returns
Hand-packed in Chicago. Orders ship in 1–3 days after confirmed payment; the remaining delivery and return details are being finalized.
Dispatch
Every order is hand-packed. Orders ship in 1–3 days after payment confirmation.
Delivery
Delivery time depends on the destination and carrier. Shipping destinations and Standard/FedEx fees have not yet been finalized.
International
International shipping availability has not yet been confirmed.
Returns
The return policy is being finalized. No return window or eligibility conditions have been confirmed yet.
Damaged or incorrect orders
Keep your order number and photographs of the item and packaging. Direct customer support is not available yet.
Refunds
Payment and refund status are shown on your order confirmation page. Save your confirmation link after payment.
Wellness Disclosure
Ashaar products are handcrafted and intended to support personal wellness rituals — never medical treatment. These statements have not been evaluated by the Food and Drug Administration. Products discussed on this website are not intended to diagnose, treat, cure, or prevent any disease.